How do I find out what versions of firmware and software are installed?


  • Firmware
    • From printer LCD - Menu -> Information -> Version
    • From GARO Status Monitor - Information Tab -> Status Display
  • Printer Driver
    • Windows - Printers and Faxes -> Click on IPF5000 -> Right click and choose Properties -> Device Settings Tab -> About
    • Mac OS X - select the application Printer Setup Utility. A window called Printer LIst will open and show the name iPF5000 (and any other printers you are using). Select iPF5000 and click on the Show Info icon. A new Printer Info window will open, showing Printer Name, Location, Queue Name, Host Name, Driver Version and PPD File Version.
  • GARO Status Monitor - Help from top menu -> About
  • Media Configuration Tool - Click About
  • Photoshop Plugin (must have an image open first) - File -> Export -> IPF5000 Print Plugin -> Print History Tab -> About